1. Where is Majide located, and do you ship internationally?
Majide is an international brand, and our headquarters are located in [Your Country]. Yes, we offer international shipping to most countries worldwide. Please check our shipping policy for more information on delivery times and destinations.
2. How can I track my order?
Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status and estimated delivery date of your package.
3. What payment methods do you accept?
We accept various payment methods, including credit cards, debit cards, and PayPal. Rest assured, all transactions are processed securely to protect your financial information.
4. What is your return policy?
We offer a 15-day money-back guarantee for all our products. If you receive a product that is incorrect or not in the proper colors, you can initiate a return. Please refer to our return policy for more details on the process and eligibility.
5. Do you have a size guide for your clothing and shoes?
Yes, we provide size guides for our clothing and shoes on the respective product pages. You can find detailed measurements to help you choose the right size for a perfect fit.
6. Are your products ethically sourced?
At Majide, we are committed to ethical practices and strive to work with suppliers who uphold fair labor practices and environmental standards. We prioritize the welfare of our workers and ensure that our products are produced responsibly.
7. How can I contact your customer support team?
Our customer support team is here to assist you. You can contact us through email at [your contact email], or you can find other communication channels on our website's "Contact Us" page.
8. Can I change or cancel my order after it has been placed?
We understand that mistakes can happen. If you need to change or cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that order changes or cancellations may not be possible after the order has been processed.
9. Do you offer gift cards or gift wrapping services?
Yes, we offer gift cards that make perfect presents for your loved ones. Additionally, you can select gift wrapping services during the checkout process to add a special touch to your gifts.
10. Can I get style recommendations or fashion tips from your team?
Absolutely! We love helping our customers find the perfect style and outfit combinations. Feel free to reach out to our customer support team for personalized style recommendations or any fashion-related queries.